PRIVACY POLICY

01. Overview & Data Controller

At Strong 8K UK (operating under strongiptv8k.co.uk), safeguarding the privacy and personal data of our users is a fundamental operational standard. This Privacy Policy outlines how we collect, process, store, and protect your information when you browse our website or communicate with our support desk.

We handle all personal information in accordance with the United Kingdom General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

02. Information We Collect

We strictly practice data minimization, collecting only the essential digital details required to provision, activate, and support your streaming service:

• Communication Identifiers: Your WhatsApp contact details or email address provided during support inquiries or credential delivery.
• Technical Streaming Data: Device model type (e.g., Amazon Firestick, Android TV, Smart TV) and preferred media player (e.g., 8K VIP Player, IPTV Smarters) to guide configuration.
• Transaction Verification: Payment transaction reference numbers, currency identifiers (£ GBP, USDT), and completion confirmations from authorized payment processors.
• Automated Website Logs: Standard anonymous server telemetry including browser type, anonymized IP addresses, and page navigation statistics used strictly for server security and DDoS prevention.

Important: We do not store, process, or have access to your sensitive financial credentials, full credit card numbers, or banking passwords. All payments are processed externally through third-party secure systems.

03. Legal Basis & How We Use Your Data

We process your data strictly under legal bases recognized by the UK GDPR, primarily for contractual necessity and legitimate business interests:

• Order Fulfillment: Generating and delivering your Xtream Codes API username, password, and M3U playlist URLs.
• Customer Care & Diagnostics: Assisting you via WhatsApp with setup instructions, player installations, and troubleshooting connection or buffering issues.
• Security & Fraud Prevention: Protecting our servers against automated abuse, multi-connection rule violations, and malicious traffic.

04. Data Retention & Security Measures

All transmission between your browser and our website is encrypted using 256-bit Secure Socket Layer (SSL/TLS) technology.

We do not retain permanent profiles or sell, trade, or monetize your contact information to marketing brokers. Communication histories on messaging channels are cleared periodically once support tickets are resolved.

05. Third-Party Disclosure

We never share your personal information with external advertisers. Data is only communicated to trusted technical service partners strictly necessary to operate our infrastructure:

• Secure payment processing gateways (e.g., PayPal, cryptocurrency node networks, TapTap Send).
• Cloud hosting and Content Delivery Network (CDN) providers for server uptime and caching.

06. Your Rights Under UK GDPR

As a United Kingdom or international resident, you possess comprehensive statutory rights regarding your personal data:

• Right of Access: You can request a summary of the personal details stored about you.
• Right to Rectification: You may request immediate correction of inaccurate or outdated contact information.
• Right to Erasure (Right to be Forgotten): You have the right to request the complete deletion of your support and communication records from our systems.

07. Cookies & Tracking

Our website utilizes only essential technical session cookies required for core site functionality and security tokens. We do not deploy intrusive third-party cross-site marketing trackers or ad retargeting pixels.